Community Sign out My Tickets

How can we help?

Popular topics: monitor, app

Powering your Monitor

Avatar

Your Monitor comes with a 6V, 3.6W power adapter. If this power adapter is damaged or missing, please contact support.

Power Issues:
  • Use only the provided power adapter.
  • Check that the power adapter is plugged in securely at both the Monitor and the wall (house power).
  • Verify that any adapters are undamaged and in working condition.

 monitor5.PNG

The power adapter plugs into the Monitor on the side, as shown below. 

Note: The barrel connector of the power adapter will not be fully inserted into the Monitor (expect a few millimeters of the silver end to be showing.) If the connector is fully in place, you should see the LEDs on the top of the Monitor light up. 

Related articles