Your Control comes with a 120VAC to 12VDC, 12W power adapter. If this power adapter is damaged or missing, do not attempt to find another one. Please contact support.
- Use only the provided power adapter.
- Check that the power adapter is plugged in securely at both the Monitor and the wall (house power).
- Verify that any adaptors are undamaged and in working condition.
The power adapter plugs into the Control on the side, as shown below.
Note: The barrel connector of the power adapter will not be fully inserted into the Control (expect a few millimeters of the silver end to be showing.) If the connector is fully in place, you should see the LEDs on the top of the Control light up.