Subscription needed to access API?

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Scottcunnyngham

• November 20, 2019 12:37

Has there been any more discussion about this?  While the additional reporting and feature enhancements are nice and I would be willing to pay for them, access to the API should not be a premium feature.

I welcome other customer thought on this.

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• Official comment

  

  Rachel S

  • December 02, 2019 14:30
  • Edited

  Hi,

  If you were part of our Beta API program, please reach out to us at support@streamlabswater.com.

  Thanks!

   

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  Bruce Andrews

  • November 20, 2019 20:32

  I concur with scottcunnyngham comments. The new features might be worth additional subscription fees however I hope the company reconsiders charging for access to the API, particularly since it used to be included in the cost of the hardware. Typically API use by developers is encouraged to further the use of a product; charging for the API often is counterproductive to encouraging sales.

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  Martin Buscher

  • November 28, 2019 00:33

  Automated access to water consumption of a single location is not worth $72/year to me. That's about the cost of a water meter with pulse output for local integration for home automation.

  Bit of a shame that I'll lose API access now, but I see that there is an option to manually download the data as a CSV file via the website. 

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  Rachel S

  • December 02, 2019 17:50

  Hi,

   

  Thank you for your feedback regarding the StreamLabs API. We have heard similar feedback from other customers and plan to continue making improvements to the StreamPlus subscription service based on customer opinions. I will certainly relay the concerns to our team and update you all on any changes we may make in the future. We apologize for any inconvenience.

  Thanks!

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