How can we help?

Popular topics: monitor, app

More monitors on the same account requested

Follow
Avatar
Jeffrey Galin

Hi,

I need more monitors, on the same account, so I can get notifications from all of them.  Thank you!  Jeff Galin

0

Comments

4 comments

Sort by Date Votes
  • Official comment
    Avatar
    Rachel S

    Hi Jeff,

    We agree! In the coming months, StreamLabs will be launching a subscription service that will allow for one account to service up to 5 devices. Look out for an email in the next month or so regarding that update!

    StreamLabs has also considered creating a dashboard to service our customers who use our product in an even larger capacity, but that is further down the product roadmap. Please let us know if that is something you would be interested in!

     

    Comment actions Permalink
  • Avatar
    Rick

    I was so happy when I saw the new app come out today and say that I could add more than the 2 monitors to my account that I went online and bought another!  I am SOOO pissed to realize that you want $5.99 a month for me to add the 3rd monitor that I bought from you to my account!  It should have been a given that you would add the ability to monitor as many of the monitors that I wanted to buy from you but no, I had to wait 1 year since purchasing 2 of them to add the 3rd only to find out that you were so greedy that you want me to pay you FOREVER to use what I bought from you. 

    I'm revising my 5 star amazon rating and seeing if I can cancel my new purchase before it ships.  

    Thanks ever so much guys.

    0
    Comment actions Permalink
  • Avatar
    Rachel S

    Hi Rick,

    Thank you for your feedback. I will relay your concerns to our team. We will certainly take your comments into consideration as we continue to improve our subscription service.

    We also want to note that each StreamLabs customer will receive a free 3-month trial of our Enhanced subscription and each customer can get an additional 3-months free for providing their payment information. 

    0
    Comment actions Permalink
  • Avatar
    Rick

    Rachel,

    Why would I care if you are willing to provide 3 months free?  If I have to pay every month for the REST OF MY LIFE to use the product then it's not worth it!  I just payed $199 for a 3rd monitor but realize that was just a down payment and that I have to rent it from you for $5.99 a month FOREVER if I wish to use it!  OMG, GREEDY MUCH?  I was going to buy a total of 5 monitors and have been waiting for you to update the app so I could use 3 more but I'm returning the new one and will not be purchasing any more. 
     
    Rick
    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post