If your Monitor is having trouble connecting to your wireless network, it may be beneficial to perform a Wi-Fi Reset. This process will attempt to reconnect your Monitor to your Wi-Fi access point.
Perform a WiFi reset (see below for detailed instructions) on the Monitor by re-initiating the WiFi pairing process. PLEASE NOTE: you will need to have physical access to your Monitor in order to perform this operation.
Once you are next to your Monitor, from the Monitor screen in the StreamLabs App open Settings –> Monitor –> wi-fi –> update network and follow the step-by-step instructions to reset and re-connect your Monitor to your WiFi access point.
WiFi reset: Locate the button on the side of your StreamLabs Monitor and press it 5 times quickly. The blue LED should go solid for a moment, and then should proceed to the single blinking pattern (single blink every second).
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