I know there is no water flowing, but the Monitor shows flow.

After setup, the Monitor is indicating flow even though I know there is no water running.


Note: This article assumes that you have confirmed there is no active leak in your home.

Recalibration: The Monitor may need to be calibrated to relearn where its zero point is. During this calibration, be sure that absolutely no water is running in the house - this includes all interior and exterior lines and taps. You can recalibrate your Monitor via the settings icon (the gear in the upper right hand corner), and clicking “info & tools”. You should see the “re-calibrate monitor” option, which will lead you through the calibration process.


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